Home Business IKEA London Store vs. Online: Which is Better?

IKEA London Store vs. Online: Which is Better?

IKEA London Store vs. Online: Which is Better?
IKEA London store

IKEA is known for its affordable and stylish home furnishings and decor, and with the rise of online shopping, customers now have the option of shopping for IKEA products in-store or online. In this article, we will compare the IKEA London store with online shopping and help you decide which option is better for you.


Online shopping is often more convenient than shopping in-store, as customers can browse and purchase items from the comfort of their own homes. Online shopping also allows customers to easily compare prices and products, and eliminates the need for travel and parking.

Product Selection

The IKEA London store has a larger selection of products than the online store. Customers can see and touch the products in person and get a better idea of their size, color, and quality. The IKEA London store also features displays and mock rooms that allow customers to visualize how products will look in their homes.

Shipping and Delivery

When shopping online, customers can choose to have their items shipped directly to their home or to a local pickup location. IKEA London also offers delivery services for an additional fee. In-store shopping allows customers to take their items home immediately, without having to wait for shipping or delivery.


One of the biggest differences between shopping in-store and online is the assembly process. When shopping in-store, customers can choose to assemble their own furniture or hire a professional to do it for them. Online shopping requires customers to assemble the furniture themselves, which can be time-consuming and challenging for some.

Customer Service

Both the IKEA London store and online store offer customer service, but the level of service may vary. In-store, customers can speak to a sales associate or customer service representative in person. Online, customers can contact customer service through email or phone.


Prices for IKEA products are generally the same whether shopping in-store or online. However, shipping and delivery fees may vary depending on the location and size of the items purchased. Additionally, in-store shopping may offer the option of purchasing clearance or discounted items that may not be available online.


In conclusion, both the IKEA London store and online shopping have their pros and cons. The IKEA London store offers a larger selection of products, the ability to see and touch the products in person, and the option to hire professionals for assembly. Online shopping is more convenient and allows for easy comparison of prices and products.

Ultimately, the decision of whether to shop at the IKEA London store or online depends on personal preference and individual needs. Customers should consider factors such as convenience, product selection, shipping and delivery, assembly, customer service, and price when making their decision.


  1. Can I return items purchased online at the IKEA London store?

Yes, items purchased online can be returned at the IKEA London store as long as they meet the company’s return policy.

  1. Are prices for IKEA products the same in-store and online?

Yes, prices for IKEA products are generally the same in-store and online. However, shipping and delivery fees may vary.

  1. Can I purchase clearance or discounted items online?

Yes, IKEA London offers clearance and discounted items online, but the selection may be limited compared to in-store shopping.

  1. Can I track my online order from IKEA London?

Yes, customers can track their online orders from IKEA London by logging into their account on the website and clicking on the “Track Order” button.

  1. Does IKEA London offer assembly services for online orders?

Yes, IKEA London offers assembly services for online orders for an additional fee. Customers can purchase assembly services at the time of checkout or schedule them at a later date.

We hope this comparison of the IKEA London store and online shopping has been helpful in making your decision. Whether shopping in-store or online, IKEA offers affordable and stylish home furnishings and decor to help you create the perfect space in your home.


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